The COVID-19 pandemic heralded great unemployment across the country earlier this year. In hard-hit Washington state, a record number of financially stricken citizens sought unemployment benefits, overwhelming public agencies.
In looking at state public services, which were stymied by a lack of IT support, The Seattle Times recently found a beacon of hope in Suzi LeVine, the state’s Employment Security Department commissioner. A former Microsoft executive, LeVine possesses the aptitude and, specifically, the “exceptional tech fluency” to match resources against the challenges, the newspaper says. She knows how to solve the problem and how to speak to it.
Deloitte defines tech fluency as “the ability to broadly understand and confidently discuss IT concepts.” The firm regularly examines the idea that corporate CIOs should not only possess tech fluency but also learn the language of business. These combined capabilities result in more comprehensive and convincing technology leadership. Greater tech fluency lends